Start here

Welcome. You already know how to ask questions, read a document and decide whether a piece of work is ready. This course helps you apply those habits when AI assists you. You do not need to learn a programming language or memorise clever prompts.

Your first 20 minutes

Spend about five minutes on the setup, ten on the four starting tasks, and five choosing your route. These minutes are part of the eight-hour core.

Choose one route:

• Approved-tool route: use an AI environment your organisation permits for training. Use only the fictional course material. If you cannot establish that this use is allowed, choose simulation.
• Simulation route: read the supplied prompts and candidate responses in the simulation pack, write your own instruction, and check the candidate response yourself. You can complete the learning without an AI account. Record “simulation” on your workbook.

An individual paid account, a trial offer or a colleague's recommendation is not organisation approval. Do not register for something, start a trial, install software or connect a work account just to pass this course.

A small digital setup

Open the casebook and a blank copy of the workbook. A text document is enough. Use one folder called AI-fluency-training and save versions such as A01-actions-v1 and A01-actions-v2. Keep the supplied sources unchanged. If copying text is unfamiliar, select only the requested extract, copy it, paste it into the workbook, and confirm that the first and last lines are present.

In an approved AI tool, identify the account/workspace name, new conversation control, message box, stop control, file attachment control if available, and settings/help. Do not press “send”, “share” or “connect” in another application. Voice input is optional; check the transcript before submitting it. A text route works equally well.

This local learner edition defaults to self-study/simulation. It has no enrolment, staffed tutor service, server submission or automatic workbook saving. The editable browser workbook keeps entries in the open tab only; download your notes before leaving. You may instead edit the blank text workbook in your own approved local application. Do not enter real client data or rely on the browser to retain your work.

Use no real client names, emails, files, health information, identity documents, passwords or payment information. All course names and figures are invented. If a tool asks for unexpected access, stop and use the simulation route.

Four starting tasks

This is a placement conversation with yourself, not an examination or validated admissions test. Do it without AI first.

1. Choose the task

Which is the safer first exercise: summarising supplied fictional meeting notes, or asking an unapproved chatbot to review an actual confidential client file? Explain why in one sentence.

2. Read the instruction

“Prepare three questions for my supervisor from these notes. Do not answer the legal question or send a message.” What is the output? Which actions are excluded?

3. Check the meaning

Source: “Acknowledge a support request within four business hours.” Candidate summary: “Fix every issue within four hours.” Is the summary faithful? Name the change.

4. Check a number and an uncertainty

Three fictional monthly charges are KES 2,000 each, excluding any tax. A draft says the total is KES 8,000 including tax. What can you calculate? What cannot you infer?

Feedback and your route

1. Use the fictional notes in a permitted environment: suitability of the task and permission to use the information are separate checks.
2. The deliverable is three questions for the supervisor. Legal answers and sending are outside the instruction.
3. Acknowledging is not fixing; business hours are not necessarily elapsed hours. Both changes matter.
4. The supplied subtotal is KES 6,000. No tax rate or tax-inclusive total is supplied.

If tasks 2–4 were difficult, do AI01–AI04 slowly and ask for a reading or spreadsheet demonstration. You are not “bad at AI”; these are the very checking skills the course develops. If everything felt familiar, keep the safety and verification exercises but spend less time on the interface walkthrough. Experienced practitioners may choose harder examples after the core; do not skip evidence of the basic safety decisions.

How a module works

Read the Learning focus and First pass. Study the explanation and completed example. Try the guided exercise before reading Feedback. Complete the small Practice assignment in the matching workbook box. Use either the peer discussion or its solo written alternative; they are substitutes, not two tasks. Answer two questions from the formative bank and correct mistakes.

The Source study points to a short relevant passage, not a whole external course. Required skills are explained in the course text. External checking can be done where lawful access is available; otherwise record an access gap. Never invent a source check to finish a box.

Keep the prompt, a short relevant output extract, your checks and your corrected artifact. Do not collect long chat transcripts unnecessarily. The course team must set its own approved storage, access and retention arrangements before a cohort begins.

A completed activity is not proof of observed tool operation. Record method practice, self-reported actual use and named reviewed observations separately. AI05 supplies A05-S1 for one actual statutory inspection; without actual inspection and a named review, do not label it observed source verification. After the final task, use the learner-safe worked solution for self-study feedback. Any later promise of personal review needs an actual reviewer and turnaround arrangement.

Your working rule

Decide what is appropriate. Give a useful instruction. Check against evidence. Keep responsibility for the result.

You may choose not to use AI. You may need to ask a supervisor. You may need to stop. Those are part of fluency, not failures.

Begin the teaching units and keep your workbook beside you.